1. Appointment Booking

• Appointments can be made via phone, online, or in-person.

• A valid credit card is required to secure bookings.

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2. Cancellation Policy

• Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.

• No-shows will be charged the full appointment fee.

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3. Health Disclosure

• Clients must inform the therapist of any medical conditions, allergies, or injuries before the session.

• It is the client's responsibility to consult with a doctor before receiving massage therapy if necessary.

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4. Conduct

• Clients are expected to maintain respectful behavior towards staff and other clients.

• Inappropriate behavior will not be tolerated and may result in termination of the session without a refund.

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5. Payment

• Payment is due at the time of service.

• We accept cash, credit cards, and other specified payment methods.

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6. Gratuity

• Gratuity is appreciated but not mandatory. Suggestions are typically 15-20% of the service price.

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7. Service Changes

• Lotus Thai Massage reserves the right to modify or cancel services if the therapist deems it necessary for the client’s safety or well-being.

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8. Liability Waiver

• Clients must sign a liability waiver prior to the first session, acknowledging the risks associated with massage therapy.

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9. Confidentiality

• Client information and session details are kept confidential in accordance with privacy laws.

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10. Amendments

• Lotus Thai Massage reserves the right to update these terms and conditions. Clients will be notified of significant changes.